Return Policy

Domestic orders

7- days Return Policy for Domestic orders only In the unlikely event that the order delivered is in damaged condition, or otherwise, you can return the product unused and in the same condition. Requirement of original bill is essential for all exchange transactions. In exceptional cases, if bill / authenticity  card is not available with the customer and SDJPL Jewels strongly feels that exchange is necessary, an additional  deduction of 5% on Gold studded products and 10% on high value studded products (products value more than 2 lakhs ) is to be applied.

Our courier partner will collect the order from the address (within India) provided by you and will get it back to us.
Customer need not pay any shipping charges to return the product
Note: Shipments returned through any other logistics partner will not be accepted

Exchange

We reserve the right to not allow the exchange of jewellery products due to differential that may arise, as no two products will have the exact weight & hence price will differ. Please note that our pricing is calculated using current precious metal and gem prices to give you the best possible value. These prices do change from time to time.
Prices on our website are subject to change without notice. Please expect that you will be charged the price for the jewellery as it is listed on the day of purchase.
Currently, we do not accept any returns or exchanges of our products in case of international orders.

Cancellation of order

Orders once placed cannot be cancelled.